Privacy policy

Date of Last Revision: 2022-04-07

1. INTRODUCTION

Nuanxed AB (”Nuanxed”) respects your privacy and is committed to maintaining a high level of security and integrity regarding your personal data. Nuanxed is also committed to ensuring that processing is carried out in accordance with the general data protection regulation.

This Privacy Policy describes how Nuanxed processes your personal data in your role as a representative for a company that is a customer/supplier or a potential customer/supplier to Nuanxed. Furthermore, this Privacy Policy describes how Nuanxed processes your personal data when you visit our website and when you apply for employment with us.

If you have any questions regarding Nuanxed’s privacy protection, please don’t hesitate to contact us. Nuanxed’s contact information can be found under the section “Contact Information” below. 

2. NUANXED IS THE CONTROLLER

Nuanxed is the controller of your personal data and is responsible for ensuring that your personal data is handled in a correct and secure way in accordance with applicable legislation.

3. WHICH PERSONAL DATA DOES NUANXED PROCESS?

Personal data means any information that directly or indirectly relates to a natural, living person. Accordingly, personal data is information about you and your person, e.g. name, contact information, pictures of you and IP-address.

Processing means any operation which is performed on personal data, such as collection, storage, use, adaption or disclosure.

3.1 Company representatives, e.g. customers, suppliers and partners

Nuanxed collects, stores and otherwise uses the following information about you that Nuanxed needs to be able to contact you in your role as a representative for a company or organisation.

  • Personal information and contact information, such as name, address, telephone number, email address, title, position and employer.
  • Information that you provide to Nuanxed by email, via Nuanxed’s social media or by other channels of communication.
  • Company information accessible through social networks (e.g. business size, number of employees, industry and other data provided in respective social media platform). 
  • Behaviour and actions (e.g. behaviour when visiting Nuanxed’s website and/or using the services/Nuanxed’s platform).
  • Customer, supplier, and/or partner agreements.
  • Payment information, such as bank information, account number and, where applicable, IBAN, SWIFT etc.
  • Where applicable, information regarding phone calls with Nuanxed’s switchboard or customer service.
  • Where applicable, information regarding dietary preferences, potential allergies and/or disabilities (e.g. in connection with corporate events or meetings).

Your personal data is usually collected from the company or organisation that you represent, but also, where appropriate, directly from you, through email correspondence or by way of other communication in connection with your attendance at company events or meetings and when you are active on our social media. Nuanxed may also obtain personal data about you from other partners of Nuanxed. 

3.2 Potential customers/suppliers/partners and company representatives for potential customers/suppliers/partners

Nuanxed collects, stores and otherwise uses the following information about you in your role as a potential customer, supplier or partner to Nuanxed or in your role as a representative for a company that is a potential customer, supplier or partner to Nuanxed.

  • Personal information and contact information, such as name, address, telephone number, email address, title, position and employer.
  • Behaviour and actions (e.g. which posts you engage in, your behaviour when visiting Nuanxed’s website).

3.3 Visitors of Nuanxed’s website

In connection with visits to Nuanxed’s website, Nuanxed collects, stores and otherwise uses the following information about you that Nuanxed needs to be able to improve, streamline, simplify and develop our website. 

  • Which data is collected depends on your device, browser and settings. The following data may be collected: technical data, such as IP address, MAC address, URL, unique device ID, network and device performance, browser, language and identification settings, geographic location, behaviour and usage information, operating system, other information from cookies or similar mechanisms (device information).

3.4 Recruitment (job applicants at Nuanxed)

Nuanxed collects, stores and otherwise uses the following information about you that Nuanxed needs to be able to recruit the right persons for positions with Nuanxed.

  • Personal information and contact information, such as name, address, telephone number, email address, title, position and employer.
  • Information in cover letter and CV.
  • Where applicable, your picture.
  • Other information that you provide Nuanxed in connection with recruitment.

Your personal data you can be provided to Nuanxed directly from you or from a staffing agency, recruitment company or hiring company through which you apply for work. 

4. NUANXED’S PROCESSING OF YOUR PERSONAL DATA

The purposes for which we intend to process your personal data and the legal basis for the respective processing activities are stated in the tables below.

4.1 Customers, suppliers and partners (including company representatives) 

PurposeLegal basis

To be able to keep in touch with representatives of the customer, supplier or partner (e.g. in connection with purchase or provision of services).

The processing is necessary for Nuanxed’s legitimate interest to keep in touch with you in the regular course of business and to fulfil its obligations under the agreement with the customer, supplier or partner, i.e. the company that you represent (legitimate interest). 

To provide and develop Nuanxed’s services. We use data to:

– Ensure full functionality of our services in the platform.

– Give you access to the platform and services.

– Enable you to contact Nuanxed for support requests.

– Develop and improve the services.

The processing is necessary for Nuanxed’s legitimate interest in providing services and support. 

To maintain appropriate security in Nuanxed’s platform and services.

The processing is necessary for Nuanxed’s legitimate interest in maintaining appropriate security.

To fulfil legal requirements, e.g. security requirements and accounting requirements.

The processing is necessary for compliance with Nuanxed’s legal obligations.

To market Nuanxed’s brand and Nuanxed’s services, we may:

– Send marketing materials (e.g. emails, newsletters, event invitations, special offers).

– Communicate things relevant to our industry and services. 

– Measure the success of Nuanxed’s marketing activities.

– Other marketing or advertising purposes. 

The processing is necessary for Nuanxed’s legitimate interest to market its brand and services (legitimate interest).

To carry out surveys regarding Nuanxed’s services and customers buying experience.

The processing is necessary for Nuanxed’s legitimate interest to evaluate, develop and improve its brand, its services and its marketing (legitimate interest). 

For administering payments and invoices.

The processing is necessary for the performance of the agreement with the customer/supplier.

4.2 Potential future customers, suppliers or partners

PurposeLegal basis

To market Nuanxed’s brand and Nuanxed’s services, we may:

– Send marketing materials (e.g. emails, newsletters, event invitations, special offers).

– Measure the success of Nuanxed’s marketing activities.

– Communicate things relevant to our industry, products and services. 

– Other marketing or advertising purposes. 

The processing is necessary for Nuanxed’s legitimate interest to market its brand and services (legitimate interest).

4.3 Visitors of Nuanxed’s website

PurposeLegal basis

To ensure the operation and full functionality of the website and application.

To remember your preferences and to collect statistics and get insights on how you use our website, thereby being able to optimize the user experience.

The processing is necessary for Nuanxed’s legitimate interest to ensure functionality of the website and improve, streamline, simplify and develop its website and to attract more customers/partners and to increase the number of recurring customers/partners (legitimate interest).

4.4 Recruitment (job applicants at Nuanxed)

PurposeLegal basis

To, in connection with recruitment, be able to decide who is best suited for a position with Nuanxed and to ensure that the relevant person has the necessary skills.

The processing is necessary for Nuanxed’s legitimate interest to recruit the right employees and ensure that skilled people work for Nuanxed (legitimate interest).

5. HOW LONG DOES NUANXED STORE YOUR PERSONAL DATA?

Your personal data is stored as long as there is a need to preserve them in order to fulfil the purposes for which the data was collected in accordance with this Privacy Policy. Thereafter, your personal data will be deleted.

Some personal data will, for the purpose of complying with applicable accounting legislation, be stored for seven years, counting from the end of the calendar year during which the financial year, to which the information pertained, was terminated.

Contact information regarding company representatives is stored during such time Nuanxed considers that the information is necessary to maintain the relationship with the company/organisation. Deletion will take place when Nuanxed becomes aware that the information is no longer adequate or relevant for the purpose, or at the request of the contact person.

For more information about how long Nuanxed stores specific personal data, please contact Nuanxed. Contact information is provided under section “Contact Information” below.

6. HOW DOES NUANXED SHARE YOUR PERSONAL DATA?

Nuanxed does not disclose personal data to third parties, except when necessary to fulfil a legal obligation or to fulfil Nuanxed’s obligations to you, customers and/or partners. Your personal data will not be sold to third parties for marketing purposes. Situations when your personal data may be disclosed to third parties are listed in the table below.

Third partyReason for third-party disclosure

Suppliers of cloud solutions

Personal data may be transferred to suppliers of cloud solutions since Nuanxed stores certain information in cloud solutions.

Suppliers and partners

Nuanxed may disclose your personal data to suppliers and/or partners, if the suppliers and/or partners need your personal data to fulfil their undertakings toward Nuanxed.

Authorities

Personal data may be disclosed to authorities when necessary for compliance with Nuanxed’s legal obligations.

Sale

If Nuanxed intends to transfer all or part of its business, personal data may be disclosed to a potential buyer.

7. TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES

Nuanxed may transfer your personal data to countries outside the EU/EEA. If personal data is transferred to a country outside the EU/EEA, Nuanxed will take measures to ensure that the personal data continues to be protected and will also take the necessary measures to ensure a legal transfer of the personal data to countries outside the EU/EEA.

8. SOCIAL MEDIA

Regarding personal data that occurs and is processed on social media, such as Facebook, Instagram, Twitter, Youtube and LinkedIn, we refer users to the policy provided by the respective service providers for information on how each service provider processes personal data. In Nuanxed’s view, the purpose of the processing is that representatives of existing and potential customers and partners to Nuanxed shall be able to interact and maintain contact with Nuanxed via social media, to contribute to good relationships with customers and partners and to make Nuanxed’s services and service widely accessible through several different channels. The processing is necessary for the purposes of Nuanxed’s legitimate interest to market its brand and its services to existing and potential customers and to partners (legitimate interest).

9. YOUR RIGHTS

As the data controller, Nuanxed is responsible for ensuring that your personal data is processed in accordance with applicable legislation.

Nuanxed will, at your request or on its own initiative, rectify, erase or complete any information found to be inaccurate, incomplete or misleading.

You have the right to request access to and rectification or erasure of your personal data (e.g., if such erasure is required by applicable law), request restriction of the processing of your personal data and object to the processing, as permitted by applicable personal data legislation (e.g. if you contest the accuracy of the personal data or if the processing is unlawful but you oppose the erasure of the personal data and request restriction of its use instead). Nuanxed will notify each recipient to whom the personal data has been disclosed in accordance with section 6 above regarding any rectifications or erasures of personal data as well as of restriction of processing of data according to this section 9.

Under certain conditions, you have the right to data portability, i.e., a right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit those data to another controller.

If you do not want Nuanxed to process your personal data for direct marketing purposes, you have the right to object to such processing at any time. When Nuanxed has received your objection, Nuanxed will cease the processing of your personal data for such marketing purposes.

You have the right, through a written and signed application, to obtain free of charge a register extract from Nuanxed regarding which personal data are stored about you, the purposes of the processing and to which recipients the data has been or shall be transferred. You also have the right to obtain information about the envisaged period for which the personal data will be stored or the criteria used to determine this period. You also have the right to receive information about your other rights as specified in this section 9.

We look forward to hearing from you if you have any complaints regarding Nuanxed’s processing of your personal data, in order to correct our processing if necessary. You also have the right to file complaints regarding Nuanxed’s processing of your personal data with the Swedish Authority for Privacy Protection.

10. COOKIES

Nuanxed uses cookie-like techniques in order to provide certain functions on its website and to improve the website and to deliver a better and more personal service. The information is stored in the form of a file comprising encrypted login data. 

11. SECURITY OF YOUR PERSONAL DATA

You should always be able to feel safe when you provide us with your personal data. Therefore, Nuanxed has implemented the security measures necessary to protect your personal data against unauthorised access, alteration and destruction. Nuanxed will not disclose your personal data, other than as expressly provided by this Privacy Policy.

12. CHANGES

Nuanxed reserves the right to change this Privacy Policy at any time. In the event of changes to this Privacy Policy, Nuanxed will publish the amended Privacy Policy on www.nuanxed.com with information on when the changes will come into effect and will also notify customers and partners in an appropriate manner.

13. CONTACT INFORMATION

Do not hesitate to contact Nuanxed if you have any questions about this Privacy Policy, the processing of your personal data or if you wish to exercise your rights under this Privacy Policy or applicable legislation.

Nuanxed AB

Corporate registration number: 559315-2456

Postal address: Box 45059, 104 30 Stockholm, Sweden

Email address: privacy@nuanxed.com